The Key Aspects We Covered


FreePBX is a web-based open source graphical user interface (GUI) that manages Asterisk, a voice over IP and telephony server.

FreePBX is licensed under the GNU General Public Licenseversion 3 It is a component of the FreePBX Distro, which is an independently maintained Linux system derived from the source code of the CentOS distribution, having Asterisk pre-installed. It is also included in various third-party distributions such as The FreePBX Distro and AsteriskNow.

FreePBX was acquired by in early 2013; that firm was in turn taken over by Sangoma Technologies Corporation on Jan 2, 2015.

On-premise system reside on a dedicated server maintained by an organization’s IT department. This provides additional control and validation but requires hardware to set up and a dedicated IT department to manage everything.

Leading on-premise IP-PBX providers include Asterisk, FreePBX, FreeSwitch, Trixbox, Elastix and Starface. Yealink’s comprehensive IP phone solutions offer extensive compatibility with more than 60 IP-PBX providers. Advantages and benefits include:

● SIP standards-based Yealink IP phones register effortlessly with IP PBX servers, allowing extension-to-extension dialing, multimedia calls (voice and video) and other functions.
● Yealink IP phones support PBX functions and bring advance functions into full play, including BLA/BLF, Intercom/Paging, Call Park, Call Pickup, Call Return and more.
● Yealink IP phones feature plug-and-play deployment. Simply by selecting Yealink’s IP phone model in IP-PBX system, auto provisioning (mass deployment) of IP Phones can be achieved, saving considerable time and human resources.
● With the open XML API, Yealink allows for the in-depth customization of the functions and interface of IP phones.

What are the typical cost savings with VoIP?

The average savings businesses see after switching to VoIP range between 50% to 75%. While the amount of savings can vary greatly by case, 99.99% of customers see a reduction in their phone expenses.

How are VoIP savings that drastic?

There’s no equipment. Making calls over the Internet is dirt cheap! Not only that, hosted phone systems eliminate the need for in-house servers along with their expensive equipment fees. A hosted phone system means that everything is handled off-premise “in the cloud”, so the expense of servers and maintenance is shared among the subscribers and everyone saves money.

Making changes is easy and free. The Internet makes it easy to develop feature-rich applications that can be used by anyone, so adding features, users, phone lines, and any extras can be done through a web browser without paying for an on-site technician every single time. Because it’s so easy to do everything online, businesses end up saving on all the service fees for making any changes to the system.

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There are no long distance charges. Sending a call via Internet is way cheaper than sending a call via analog telephone lines. Depending on the provider, VoIP service allows you to make international calls at local rates.

When you make an international call, the VoIP provider connects to the country being called and essentially initiates the phone call from within that country so you end up paying their local rate.

The Cost Benefits of Upgrading to a VoIP Service

Here we’ll break down the cost benefits for operating the critical components of your business phone system from setup and installation to scaling and migration. What’s it really going to cost to set up and run a hosted phone system? What will it cost in the future to scale, move, or expand offices?

While the true switching costs could be significantly different for every business, the basic financial requirements for implementing a hosted VoIP solution are minimal and well worth the long term benefits beyond the setup process. Even through growth and operational changes, the convenience and flexibility of a hosted phone system keep costs at a minimum.

Setup & Installation

Phone Numbers.

Typically there are zero or minimal setup fees for registering new phone numbers. Local and toll free numbers can be purchased online from virtually any area code in the world and they’re instantly activated. Generally, VoIP service providers will have a list of numbers to choose from, and you can also port/transfer existing phone numbers for zero or minimal fees without experiencing any downtime.

Office Phones.

VoIP service can be used with existing phones by purchasing a small adaptor for R500 that connects the regular phone to the Internet and enables it to make and receive VoIP calls. New IP phones can be purchased from around R95 to R3000 for high-end models. For many businesses switching to VoIP, office phones are by far the greatest and sometimes the only initial expense.


For remote workers, VoIP can be used with softphones which enable you to make and receive calls with your VoIP number on your mobile device. There are softphone apps like Zoiper that you can download for iPhone and Android or PC that are easy to use and compatible with most VoIP providers.

Programming & Custom Settings.

With a VoIP service, setting up and managing features, users, and phone numbers is all done online with virtual tools, so there’s zero programming involved and zero dollars required for IT support. Hosted VoIP providers offer web-based management portals to set up, edit, and administer all features, users, and data – like voicemails and call recordings. Many small business VoIP solutions have a step-by-step setup process to help you design your phone system like creating a phone menu and adding features, so even non-technical users can setup an entire business phone system without any programming.

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Hardware & Equipment

Switching to a hosted VoIP service means eliminating all on-premise server equipment. By moving communications to the cloud, businesses share the burden of hardware and maintenance with other subscribers to lower overall costs. Instead of housing equipment at every office location, businesses can access a single virtual phone system for all operations without purchasing any new equipment.

Administration & Support

Daily management of hosted VoIP phone systems is usually done through a customer interface online where changes can be made without technical assistance. Businesses save on ongoing service and maintenance fees every time they need to make an update to the system by making changes online instantly.

System Maintenance & Updates

Switching to a hosted phone system means that you never have to worry about system updates or maintenance issues ever again. All costs related to server issues and hardware malfunctions fall on the shoulders of the VoIP service provider.

Scaling & Migration

Since hosted phone systems are administered through a remote online control panel, scaling operations across physical office locations and within organizations is easy and immediate. With a hosted phone system, your business is never tied to any particular setup or location and you can scale your phone system as your business grows.

VoIP Cost Analysis

To help small businesses figure out their potential cost savings with a hosted VoIP solution, Contact us for a  free Cost Analysis  for your estimated monthly cost based on the number of phone numbers and minutes you enter.

Switching to VoIP

Check the pricing and test the usability for different small business VoIP solutions to decide which service provider will give your business the most value. Test the service with one team or office first, or try a temporary phone number before permanently transitioning your entire system. VoIP phone service works with standard office Internet connections, so there’s no reason not to start exploring VoIP solutions today.